Terms of Service

1. The service

emailmover.online (a registered trade name, the Netherlands) copies e-mail between mailboxes you designate. We copy — we never move or delete anything in the source mailbox. You instruct every migration yourself (or through an AI assistant you have authorised with a personal access token).

You are responsible for the lawful use of the mailboxes you connect: you must be entitled to access both the source and the target mailbox and to the credentials you provide.

2. Accounts and acceptable use

You need an account with a verified e-mail address. Keep your credentials and AI access tokens confidential; actions performed with them count as yours until you revoke them. We may suspend accounts used for abuse, unlawful content transfers or attempts to disrupt the service.

3. Prices and payment

The first 0.5 GB per account is free. Above that you buy credit up front (per GB or in bundles) at the prices shown at the time of purchase, including VAT where applicable. Unused credit is valid for 12 months. If a migration partly fails, the unmoved part is refunded as credit automatically.

4. Availability and third parties

We operate the service with care on EU infrastructure, but we do not guarantee uninterrupted availability. Migrations depend on mail servers operated by third parties (your old and new provider); their speed limits, outages, quotas or policy blocks are outside our control.

5. Data and privacy

Mailbox passwords are stored encrypted for the duration of your migration and wiped immediately afterwards. The content of your e-mail is never stored on our systems beyond the transfer itself. See the Privacy statement and the Data Processing Agreement (available on request) for details.

6. Limitation of liability

To the maximum extent permitted by applicable law: (a) emailmover is not liable for indirect or consequential damages, loss of profit, loss of data or business interruption; (b) our total aggregate liability for any claim is limited to the amounts you paid us in the twelve months preceding the event giving rise to the claim; (c) we are not liable for failures, limits or conduct of third-party mail providers, nor for the content you migrate; (d) because the source mailbox always remains intact, restoring from the source is your first remedy for any incomplete transfer.

Nothing in these terms excludes or limits liability for intent or gross negligence on our part, or any liability that cannot be excluded under applicable law. Statutory rights of consumers remain unaffected.

7. Term and termination

You can stop using the service and delete your account at any time. We may terminate accounts that violate these terms. Paid but unused credit of terminated abusive accounts is not refunded; otherwise section 3 applies.

8. Changes

We may update these terms; material changes are announced on this page with a new effective date. Continued use after the effective date constitutes acceptance.

9. Governing law

These terms are governed by Dutch law. Disputes are submitted to the competent court in the Netherlands, without prejudice to mandatory venue rights of consumers.

10. Contact

emailmover.online (registered trade name, the Netherlands) — info@emailmover.online.